FAQ

  • At Milk and Honey, we process orders as they come in through Instagram or website sales. The design is created in my computer program, and I play with fonts, sizes, and colors to get the best look for your item. Then comes the fun part: machine time! The item is “hooped” to fit a frame with the correct stabilizing material, and placed on the machine for stitching. I swap out color choices on the needles, thread each color, and get started!

  • Depending on availability of your item (in house or ordered), most orders are completed within 7-10 days and shipped immediately after. For best timing, you can expect 2 weeks or less unless communicated by M&H. 
    Return policy: Unfortunately, due to the nature of customization for the item, we do not accept returns unless there is a stitch error. 

  • Please message me directly on Instagram (@milkandhoneyembroidery) to discuss custom options and pricing.

  • Instagram is the best showcase of items.

    @milkandhoneyembroidery 

  • Machine wash on cold inside out for best results. You can iron over the embroidery if needed.

  • Yes! Please message or send an email for custom orders. 
    Do you accept rush orders?: Rush orders are accepted (depending on item availability) for an extra $12 added to order.

  • Typically 7-10 days depending on item availability 
    Can I choose the font style for my embroidery?: absolutely! There is a font section on my website or plenty of options on Instagram. Please be as detailed as possible with choices and font colors. 

  • Backpacks, bags, sweaters, shirts, sweatshirts, baby onesies, newborn outfits, and so much more.